Order Placement Guideline
- Once your order is placed, you will receive an order confirmation email from us.
- Once your order is shipped, you will receive a shipping confirmation email with your tracking number.
IMPORTANT NOTICE: Please allow up to 12 days processing before some products from FOBYA & FIMFI Collections are shipped to you as they are made especially for you.
Domestic Shipping Rates (within Cyprus)
- Shipping is free for orders over €50.
- Standard Shipping is €3.
Domestic Shipping Guidelines(within Cyprus)
- If you prefer to pay Cash On Delivery you can place your order on FB @sochicboutiquecyprus or give us a call at 97761633.
- All orders are shipped via ACS.
- Processing period: 1-6 business days. Shipping time: 5-12 business days.
International Shipping Rates (within Europe)
- Shipping is free for orders over €200.
- Standard Shipping is €12.90.
International Shipping Guidelines (within Europe)
- Orders are shipped via ParcelABC at your home address or the Post Office with Standard International Shipping with a tracking number.
- Processing period: 1-6 business days. Shipping time: 4-10 business days.
International Shipping Guidelines (outside Europe)Shipping is free for orders over €250.Standard Shipping is €19.90
International Shipping Guidelines (outside Europe)
- Orders are shipped via the Post Office (Priority International Shipping with a tracking number).
- Processing period: 1-6 business days. Shipping time: 10-20 business days. Shipping to remote areas i.e. Australia could take up to 30 business days.
- Please Note that International Shipments go through Customs clearance. M.A. So Chic Boutique is not responsible for any delays caused by the Customs Department in your country. The tracking number provided will only be updated once it is inbound out of Customs.
IMPORTANT NOTICE: M.A. So Chic Boutique is not responsible for orders shipped to incorrect addresses provided by the customer. M.A. So Chic Boutique is not responsible in the event of any delays in shipping or delivery due to force of nature or other uncontrollable events.
Orders are shipped from Europe therefore EU citizens do not have to pay any customs.
Customs or import duties are charged once the parcel reaches its destination country. If your order incurs any customs or duties fees, you will be required to cover the costs.
M.A. So Chic Boutique has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties are different from country to country.
Please contact your local customs office for charges before paying for you order, so you are not surprised by charges you were not expecting.
Have questions? Call us at +357 97761633 or write to us sochicteam@gmail.com
Return & Refund Policy
We accept returns within 14 days from the delivery date. Items returned must be in original condition with tags attached. Merchandise must be unworn, unaltered, and unwashed. We reserve the right to deny a refund or exchange if the item(s) returned are not in original condition or do not meet our quality standards. All sale/outlet items and promotions are FINAL SALE and ineligible for return or exchange without exception. Shipping charges are non-refundable.
To request a return authorization, email sochicteam@gmail.com with your order number and reason for return. You will be contacted by customer service within 24 hours, Monday – Friday with instructions.
The return costs to our e-commerce warehouse are covered by the customer.
Returns can take up to 3 days after delivery for our e-commerce warehouse to process. Once we receive your return and confirm its condition is acceptable, we will process your refund to the original form of payment within 5 business days. Please note we reserve the right to reject returns on damaged goods that do not pass inspection upon receiving at our warehouse. Original shipping charges are non-refundable. Once your return is processed, you will receive an email confirmation. M.A. So Chic Boutique cannot accept responsibility for any packages lost, stolen or damaged in transit to our e-commerce warehouse.
